The company experienced high degradation rates in the daily processes of the Data Warehouse, thereby affecting the response times of the Processing and Infrastructure areas. Additionally, there were extended periods of unavailability due to the backup process, resulting in a loss of processing time and underutilization of resources.
Objectives
With our database fine-tuning service, create a strategy to optimize daily processes, thereby achieving reduced response times and early delivery of information to the end-user.
Davivienda is one of the most recognized financial institutions in Colombia. It serves over 7.9 million users through a network of 597 offices, 1,802 ATMs, and has a presence in 822 municipalities.
Colombia
Insurance
Data & analytics
99% increase in platform availability due to maintenance windows for backup acquisition.
More than a 50% reduction in backup storage space costs.
The implementation of a recovery environment for an Oracle database exceeding 25TB without being in archive mode.
Reduction of daily process response times to 2 hours.
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