Provide an adequate solution for the burning of payment receipts. Thus, control the merchandise exit from the store with a tool that supports the work of security guards and contributes to a pleasant shopping experience for the customer.
Achieve a 90% validation rate for receipts.
Verify the product exit in 85% of the total receipts generated per store.
SODIMAC: Retail chain with a presence in 7 Latin American countries, over 100 stores, and 13,000 employees. A leader for 70 years in home improvement, construction, and hardware.
Colombia
Retail
User experience
We identified the information needs to establish the different sources containing the data, allowing us to generate area indicators. Subsequently, we defined a process for data integration and preparation, created data models to relate the information, and presented it in a quick and easy-to-understand manner, flowing through the dashboard from the general to the specific.
Cost and Time Reduction
Through the constructed dashboards, we managed to reduce operation costs and times by 30%, defining measurable and achievable goals.
Data Centralization and Management
The management of the area was presented to the presidency based on reliable data.
Performance
We measure the daily performance of all analysts by city and office, allowing each collaborator to be aware of their performance.
Business Intelligence
We understood the business and its different trends through the analysis of several years’ worth of information.
Problem Identification
We identified various bottlenecks in the established processes.
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