Building proposals for both interface and processes that adapt, enhance, and support the user environment, adding value to the company. These proposals promise to improve platform usability and user experience, intervening across various touchpoints to optimize tasks for different users by understanding their roles, processes, and tasks.
ACTS is one of the leading providers of software-based solutions across a wide range of industries in the Caribbean and beyond.
Dutch islands
Government
User experience | Service design
ACTPOL – App
A mobile application for the police of the Dutch islands, creating an additional contact point tailored to the functions and activities of police officers. This aims not only to enhance the appearance and usability but also to optimize the functionalities present on the web platform.
BMS – Software
New software with a smoother and controlled navigation flow. A better user experience and a more efficient way to present the information that users need to consult daily, enabling them to perform their work better and faster.
UNITY – App
An app designed to streamline and facilitate the reporting, management, and resolution processes of incidents for users across various banking entities in Curacao. The application enables tracking of request status changes and incident validation, allowing for better control and traceability of information.
The application serves as a tool that supports and empowers the work of the agents without increasing their workload. It reduces the information profile burden and operational support to focus on essential activities, ensuring the safety of both parties involved.
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