Trends
Papers tendencias
USER EXPERIENCE
Trends 2024
Discover the Technological Trends of 2024 in User Experience (UX) on our exclusive section. This year, the main focus is Customer Centricity, placing the customer at the center of all business decisions. The strategic implementation of Artificial Intelligence (AI) stands out as an essential component to personalize and meet the individual needs of each consumer. Additionally, predictive analysis is positioned as a priority, using AI to surprise users with anticipated products or services, thanks to its ability to analyze large amounts of historical data. Immerse yourself in the future with immersive experiences provided by Augmented Reality (AR) and Virtual Reality (VR), transforming sectors such as retail and education. Download our documents to explore these trends and secure your place at the forefront of technological innovation.
Artificial Intelligence
Trends 2024
Explore the Artificial Intelligence Trends of 2024, where human-AI interaction stands out as a catalyst for creativity and efficiency. The combination of AI and humans accelerates the co-design process, enabling the creation of virtual prototypes, simulation of scenarios, and interaction with digital representations, reducing costs and production times. Large Language Models (LLM) represent advanced neural networks with astonishing abilities in reading, translation, summarization, and realistic human language generation. Their extensive training allows them to understand complex linguistic patterns. On the other hand, Quantum Computing, while not immediately impacting everyone, positions itself as a valuable tool to significantly enhance processing capabilities in AI, from molecular simulation to optimizing machine learning algorithms, promising revolutionary potential in the field. Anticipate these trends to make the most of the transformative power of Artificial Intelligence in 2024.
Financial sector
Trends 2024
Explore the 2024 Trends in the Financial Sector, where Banking as a Service (BaaS) stands out by providing immediate value to end users through features such as automatic payments, identity verification, and debit cards. This evolution brings convenience to customers, allowing them to take actions like making purchases and reservations without leaving the website. Integrated Finance responds to the demand for more personalized relationships, utilizing machine learning and natural language processing tools to thoroughly understand customers and offer tailored services. Hyper-personalization in Banking Services focuses on identifying predictive moments, such as offering life insurance when detecting expenses related to childcare. Additionally, the growth of online transactions drives transformations in Open Banking and PSD2, enhancing the user experience with features like digital payments, transactional data analysis, and increased security through the implementation of APIs. Anticipate these trends to make the most of the innovations in the financial sector in 2024.
Retail sector
Trends 2024
Discover the Technological Trends of 2024 in the Retail Sector, where efficient inventory management becomes essential to tackle challenges such as supply issues and price comparisons. The implementation of technologies like RFID and real-time positioning systems provides a comprehensive view of the inventory. Additionally, task automation and the increasing use of technological devices for employees emerge as key strategies to enhance productivity. In the Shopping Experience, the rise of digital payment options stands out, with solutions such as smart checkouts and “buy online, pick up in-store” models. Anticipate these trends to improve efficiency and customer experience in the competitive landscape of Retail in 2024.
Insurance sector
Trends 2024
Explore the Technological Trends of 2024 in the Insurance Sector, where the implementation of Big Data and Advanced Analytics redefines information management and strategic decision-making. Discover how insurers use algorithms and advanced models to assess risks with unprecedented accuracy, effectively personalizing insurance offers. Advanced Cybersecurity emerges as a critical concern to protect the growing amount of confidential information. In the dynamic insurance landscape of 2024, adopting these technological trends not only enhances profitability and loss management but also positions insurers to offer more personalized and secure products and services. Stay informed about these crucial trends to stand out in the ever-evolving insurance sector. Additionally, the 2024 Trends include Robotic Process Automation (RPA), an essential tool that accelerates administrative tasks and internal processes, improving operational efficiency, reducing costs, and elevating customer service quality by automating routine tasks. Adopt RPA to streamline operations, minimize errors, and ensure unparalleled accuracy in the day-to-day operations of the 2024 insurance sector.
Government sector
Trends 2024
Explore the Government Sector Trends of 2024, where Super-Reality driven by virtual and mixed reality devices promises to transform people’s interaction with their environment, strengthening governmental processes through shared sensory experiences. In Biosafety, hyper-personalization at the cellular level, known as bio-identification, ensures content security through unique users linked to complex biological data, advancing towards bio-mimesis to enhance security against digital attacks. The User Co-author trend highlights active citizen participation in the creation and management of solutions, reducing the gap between consumers and manufacturing processes. Mass customization replaces mass production, and the digital environment facilitates equitable contribution to the production and post-production of governmental solutions, reflecting the era of citizen participation in government innovation in 2024.
Healthcare sector
Trends 2023
Data will be integrated to enable clinical collaboration and patient-centered care: ‘the goal of this trend in health technology is not to replace humans with automation, but to support healthcare teams with relevant, evidence-based guidance to assist in shared decision-making with the patient.
Government sector
Trends 2023
For the government sector in 2023: ‘Analysts indicate that most states without a Total Experience (TX) strategy will not successfully transform their services.
